Privacy Policy — 0k77
Your privacy matters to us. This policy explains exactly what personal data 0k77 collects, how we use it, and the rights you hold over your own information.
Last updated: 1 January 2026
Overview
Our Commitment to Your Privacy
This Privacy Policy ("Policy") describes how 0k77 ("we", "us", "our") collects, uses, stores, and discloses personal information obtained from players and visitors ("you", "your") who access or use the 0k77 platform at 0k77.bio and associated Services. By registering an account, making a deposit, or otherwise using the Services, you acknowledge that you have read, understood, and agree to the practices described in this Policy.
0k77 processes personal data in accordance with applicable data protection principles. We collect only the information that is reasonably necessary to operate the Platform, fulfil our legal obligations, and deliver the services you have requested. We do not sell your personal information to third parties for their independent marketing purposes.
Note: This Policy should be read alongside our Terms & Conditions, which also govern your use of the 0k77 Platform. In the event of any conflict between this Policy and the Terms & Conditions on a matter of data processing, this Policy shall prevail.
Policy Highlights
Six Key Privacy Principles at 0k77
SSL Encryption
All data transmitted between your device and our servers is protected by industry-standard SSL encryption — the same technology used by banks.
Your Data Rights
You can access, correct, or request deletion of your personal data at any time by contacting our support team at [email protected].
No Data Selling
We never sell, rent, or trade your personal information to third parties for their own marketing campaigns or commercial gain.
Cookie Controls
We use essential and analytics cookies only. You can manage cookie preferences through your browser settings at any time without affecting core site functionality.
Mobile Wallet Privacy
Payment details processed via bKash, Nagad, or Rocket are handled by those providers under their own privacy frameworks. 0k77 does not store full wallet credentials.
Right to Correction
If any information we hold about you is inaccurate or incomplete, you have the right to request that we correct or update it promptly.
When you register an account, use the Platform, or contact our support team, we collect various categories of personal and technical data. The specific information collected depends on how you interact with the Platform:
- Registration data: full name, date of birth, email address, mobile number, and any government-issued identification you provide during KYC verification.
- Financial data: transaction history (deposit and withdrawal records), wallet reference numbers from bKash, Nagad, Rocket, or Upay, and account balances. We do not store full payment credentials.
- Technical data: IP address, device type and model, operating system, browser type and version, referring URL, pages visited, session duration, and click-stream data.
- Gameplay data: game history, wager amounts, game results, bonus usage, and responsible gaming tool settings (e.g., deposit limits, self-exclusion status).
- Communications data: records of your interactions with our support team, including live chat transcripts, emails sent to [email protected], and any feedback or complaints submitted through the Platform.
0k77 uses the personal data we collect strictly for the purposes outlined in this section. We do not use your data for any purpose that is incompatible with the reason it was originally collected without first obtaining your explicit consent:
- Account management: creating and maintaining your player account, processing deposits and withdrawals, and providing customer support when you contact us.
- Identity and age verification: fulfilling KYC obligations to confirm that you meet the 21+ eligibility requirement and that the payment methods you use are registered in your name.
- Fraud prevention and security: monitoring transactions and gameplay patterns for signs of money laundering, fraud, multi-accounting, or other prohibited conduct as defined in our Terms & Conditions.
- Responsible gaming: administering self-exclusion requests, deposit limits, session reminders, and other responsible gaming tools you activate on your account.
- Platform improvement and analytics: analysing aggregated and anonymised usage data to understand how players interact with the Platform, identify technical issues, and improve game selection and user experience.
0k77 processes your personal data only where we have a valid legal basis to do so. The applicable legal bases for our processing activities are:
- Contractual necessity: processing required to create and maintain your account, facilitate your gameplay, and execute deposit and withdrawal transactions pursuant to the agreement between you and 0k77.
- Legal obligation: processing required to comply with KYC, anti-money laundering, and counter-terrorism financing obligations applicable to platforms operating in our market.
- Legitimate interest: processing carried out for fraud detection, platform security, responsible gaming enforcement, and the prevention of prohibited conduct, where these interests are not overridden by your privacy rights.
- Consent: where we send you optional promotional communications (e.g., bonus offers, seasonal promotions) or use non-essential cookies, we do so only on the basis of your explicit consent, which you may withdraw at any time.
0k77 does not sell your personal information. We share your data only in the limited circumstances described below, and only with parties who are contractually obligated to maintain appropriate data-protection safeguards:
- Payment processors and mobile wallet providers (bKash, Nagad, Rocket, Upay): we share the minimum transaction data required to process your deposits and withdrawals. These providers process this data under their own privacy policies.
- Identity verification and KYC service providers: third-party providers who assist us in verifying your identity and age in accordance with our compliance obligations. These providers are bound by strict confidentiality agreements.
- Law enforcement and regulatory authorities: where we are required by applicable law, court order, or regulatory direction to disclose your personal data, we will do so. Where permitted, we will notify you of such disclosure.
- Analytics and platform infrastructure providers: anonymised or pseudonymised technical data (never personally identifiable information) may be processed by hosting, analytics, and content-delivery partners who support the technical operation of the Platform.
Third-Party Commitment: Every third party with whom we share personal data is required to implement and maintain data-protection measures that are at least equivalent to those 0k77 applies internally. We conduct periodic reviews of our data-sharing arrangements to confirm continued compliance.
0k77 uses cookies and similar tracking technologies to operate the Platform, remember your preferences, and gather anonymous analytics data. We use two categories of cookies:
- Essential cookies: required for the Platform to function. These include session authentication cookies, security tokens, and cookies that remember your language and currency preferences. Disabling essential cookies will prevent the Platform from operating correctly.
- Analytics cookies: used on an anonymised basis to understand how visitors navigate the Platform, which pages are most popular, and where technical errors occur. Analytics data is never linked back to your individual account or personal identity.
- We do not use advertising cookies, tracking pixels for retargeting, or any cross-site tracking technology. 0k77 does not participate in ad networks that profile users across multiple websites.
You can manage or disable non-essential cookies at any time through your browser settings. Most modern browsers allow you to block cookies entirely, delete existing cookies, or receive a notification before a new cookie is set. Please note that disabling essential cookies will affect the functionality of the 0k77 Platform.
0k77 retains your personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law. Our standard retention periods are as follows: account and registration data is retained for the duration of your active account and for a minimum of five years following account closure to meet anti-money laundering record-keeping requirements; transaction records are retained for a minimum of five years from the date of each transaction; communications and support records are retained for three years from the date of the last interaction.
When retention periods expire, 0k77 securely deletes or anonymises the relevant data so that it can no longer be associated with any individual. You may request early deletion of your data in accordance with the rights described in Section 8, subject to our overriding legal obligations to retain certain records.
0k77 implements a range of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. Our security practices include:
- SSL/TLS encryption for all data in transit between your device and our servers, ensuring that your login credentials, payment details, and account information cannot be intercepted by third parties.
- Access controls ensuring that 0k77 staff can only access personal data that is necessary for their specific job function. All staff with access to personal data receive regular training on data protection responsibilities.
- Intrusion detection, regular security audits, and vulnerability assessments to identify and remediate security weaknesses before they can be exploited. Our infrastructure is hosted in secure, access-controlled data centres.
Security Incident: In the unlikely event of a personal data breach that is likely to result in a risk to your rights and freedoms, 0k77 will notify affected players without undue delay and will take all reasonable steps to contain, investigate, and remediate the breach.
As a data subject, you hold a number of rights in relation to the personal information 0k77 holds about you. You may exercise any of the following rights by contacting our support team at [email protected]:
- Right of access: you may request a copy of the personal data we hold about you. We will respond to access requests within a reasonable period and provide the information in a clear, accessible format.
- Right to rectification: if you believe that any personal data we hold about you is inaccurate or incomplete, you may request that we correct or supplement it without undue delay.
- Right to erasure: you may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to our overriding legal obligations to retain certain records (e.g., transaction data for anti-money laundering compliance).
- Right to restrict processing: you may ask us to suspend the processing of your personal data in certain circumstances, for example while the accuracy of data you have disputed is being verified.
- Right to withdraw consent: where we process your data on the basis of consent (e.g., marketing communications, non-essential cookies), you may withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of processing carried out before withdrawal.
To exercise any of these rights, contact our support team at [email protected] with the subject line "Data Rights Request". We will acknowledge your request within 3 business days and aim to fulfil it within 30 calendar days. We may ask you to verify your identity before processing the request to protect your data from unauthorised disclosure.
The 0k77 Platform and all associated Services are strictly restricted to individuals aged 21 years and above. We do not knowingly collect personal data from any person under the age of 21. Age verification is applied at the point of registration and may be re-applied at any subsequent point during the lifecycle of your account. If 0k77 discovers or reasonably suspects that an account is held by a person under the age of 21, the account will be immediately suspended, all gameplay will be voided, and any balance will be frozen pending investigation.
If you are a parent or guardian and you believe that a minor in your care has registered an account with 0k77 or provided personal information to us without your knowledge, please contact our support team immediately at [email protected]. We will investigate the matter promptly and take appropriate action, including account closure and deletion of the minor's personal data where legally permissible.
0k77 reviews this Privacy Policy periodically and may update it to reflect changes in our data processing practices, applicable law, or the Services we offer. When we make changes, we will update the "Last updated" date at the top of this page. Where a change is material — meaning it significantly affects how we use your personal data or the rights available to you — we will make reasonable efforts to notify you via the email address registered to your account or through a prominent notice on the Platform prior to the change taking effect. Your continued use of the Platform after any update to this Policy constitutes your acceptance of the revised terms.
Privacy Enquiries: All privacy-related enquiries, data rights requests, and concerns about this Policy should be directed to [email protected] with the subject line "Privacy Enquiry". We aim to respond to all privacy enquiries within 5 business days.
Want to Know More About How We Protect You?
Browse our FAQ for quick answers, or review our Terms & Conditions to understand the full scope of your rights and obligations on the 0k77 platform.
View Frequently Asked Questions Read Terms & Conditions